Industrial Design & Construction

Services

Engineering

Special Services

Information Technology

Value
IDC operates a global network of distributed servers and other resources in support of applications such as computer aided design (CAD), electronic messaging, ERP, Intranet, and office functions. IDC builds on its internal base of experience to develop information solutions that balance cost, performance, reliability, flexibility and security.

Services
IDC's Information Technology (IT) staff (network engineers, analysts, programmers, LAN administrators, IT operations managers, end user support specialists, PC technicians, telecommunications specialists) supports the design, implementation, and ongoing operation of global information systems. IT services are delivered using the project management capabilities of IDC's core Architecture, Engineering, Construction (AEC) business.

Expertise

•	Network operating system (NetWare, NT).
•	Local area networking - hubs, switches.
•	Wide area networking - frame relay, ISDN, leased line, routers (Cisco).
•	Communications cost management.
•	Network management (OpenView, NetXray, sniffer).
•	Desktop support and call tracking.
•	PC configuration/support/repair.
•	Automated hardware and software inventory tracking - license management.
•	Internet/Intranet - web, DNS, DHCP.
•	Voice technology (PBX, audix) and video technology.
•	Voice/data integration (voice-over-frame).
•	Server configuration and support (Compaq).
•	Industrial networking - SCADA, PLC.
•	Messaging (Exchange, Groupwise).
•	File backup and replication (Arcserve, NRS).
•	Distributed CAD infrastructure (AutoCAD, Softdesk).
•	Cable plant design - cable, fiber optics, conduit.